Shipping policy
Australia
- $10.00 AUD Flat rate standard shipping
- FREE standard shipping on orders over $100 AUD
New Zealand
- $15.00 AUD Flat rate standard shipping
- FREE standard shipping on orders over $150 AUD
United Kingdom
- $25.00 AUD Flat rate standard shipping
- FREE standard shipping on orders over $200 AUD
Singapore
- $20.00 AUD Flat rate standard shipping
- FREE standard shipping on orders over $200 AUD
**If your location isn’t listed, we currently don’t offer shipping to that destination.
Delivery Address
Please ensure your delivery address is correct.
We do not ship to PO Boxes or parcel lockers. A physical address is required for shipping.
Currency
All prices on the site are displayed in Australian Dollars (AUD) and will be charged in AUD. International credit card providers or banks will determine the exchange rate and may add processing or administration fees.
Processing Time
All orders are dispatched within 1-2 business days after the payment is processed. You will receive an email with a tracking number once your order has been shipped.
Estimated Shipping Time
Approximately 10 - 15 business days*
*Delivery times vary depending on locations. You may experience prolonged delays due to random customs checks outside of our control. Please allow 3 weeks before contacting us regarding your order.
Duties & Customs for International Orders
Import duty or customs entry fees may be applied at the parcel destination point depending on the importing legislation of the destination country. These charges are to be paid by the customer. We do not accept any liability should penalties or fees be applied.
Please contact your local customs office if you are unsure of the applicable import taxes and customs fees before placing your order. We will not accept parcels back for a refund where the customer has chosen to reject customs charges.